Resume

Kaleb Dunn

Strategy and Ops / BizOps operator focused on high-trust execution systems, governance-ready decisions, and measurable operational outcomes.

linkedin.com/in/kaleb-dunn

kalebdunn@gmail.com

Nashville, TN (Open to Relocation)

Core Positioning

Strategy and Operations Leadership

Built around operating cadence, stakeholder alignment, and decision support that converts complex environments into clear execution.

Delivery Context

Cross-Functional Programs

Business, product, and technical teams aligned around execution.

Industries

Healthcare, Financial Services, Industrial

Cross-domain operational and delivery leadership.

Decision Systems

KPI and Governance Support

Risk framing, prioritization, and reporting for leadership decisions.

Execution Strength

Complex Program Delivery

Turning ambiguity into reliable operating rhythm and outcomes.

Summary

Strategy and Ops / BizOps operator with 4+ years across healthcare, financial services, and industrial manufacturing. Builds operating cadence, decision infrastructure, and KPI-driven execution using SQL, Excel, and Agile delivery systems.

Experience

Aug 2024-Present

Senior Associate, Strategy and Performance

Ankura

Own cross-functional execution cadence (prioritization options, risk and issue framing, Azure DevOps reporting) to drive decisions and unblock delivery.

  • Developed roadmap options for a $30M clinical operations technology portfolio and synthesized a 200-system landscape across 300+ sites in 20 states into governance-ready recommendations.
  • Flagged physician pay-data inaccuracies across 34,000 clinicians post-M&A and prioritized approximately 500 highest-risk cases for remediation.
  • Isolated two denial drivers causing approximately 80% of denials and built estimate-to-claim-to-denial matching in SQL/Excel to support fixes and disputes.
  • Served as Product Owner for a rewards product team of about 20, improving throughput 20% through backlog refinement, velocity hygiene, and decision cadence.
  • Ran 4-5 ceremonies weekly as Scrum Master and coach for a claims system team of about 10 building a Salesforce claims module, and established ways of working plus Azure DevOps dashboards.

Feb 2022-Oct 2023

Consultant

Razorleaf Corporation

  • Owned PLM/SPDM implementation and support workstreams, including customization and integrations for industrial clients.
  • Built internal extensions and tooling, and increased delivery capacity by training peers and interns.

Education

  • Purdue University - Master of Engineering Management (2024)
  • Purdue University - B.S. Industrial Engineering (2022)

Skills

Strategy and Ops: Operating cadence, OKR/KPI and process design, roadmap and prioritization, governance-ready decision support, stakeholder alignment.

Execution: Product Owner and Scrum, sprint planning, backlog refinement, team chartering, workshop facilitation.

Analytics: SQL, root cause and Pareto analysis, Excel modeling, dashboarding.

Tools: Excel, PowerPoint, Azure DevOps, Smartsheet, Figma, Python, C#, JavaScript, Postman.